What you can do next:
We will soon be launching new technology called Caskeid. Caskeid is a superior synchronization technology from Imagination that provides clear multi-speaker wireless audio. Users of Pure connected devices and Pure Connect app will see Caskeid Icon instead of Pure Stream icon . You might need to update your app/device to notice the change.
We are currently experiencing problems with some live stations on Pure Connect. We are doing all we can to get this resolved as soon as possible. Sorry for any inconvenience.
We are currently experiencing high levels of enquiries. Response times currently are taking longer than our stated 48 hours.
We apologise for any inconvenience caused here. We will reply to every email sent in please bear with us.
We have upgraded our UK Customer Support site to a more easy to navigate version. There will continue to be amendments made in the short term, apologies for any delay in service while we improve our site in order to make helping you easier.
To learn more click here