Wireless Music Systems (33) Jongo visibility issues for customers using a BT Home Hub 5 Important note if you are setting up multiple Jongos What do the Jongo lights on the standby button represent? Installing software on the Jongo S3 and Jongo T series I could not set up my Jongo using the App View 33 articles
Internet Radios and Pure Connect / The Lounge (69) Connecting your radio to the internet Adding your own stations to the Pure Connect list Important update: From 12th June Pure Connect will only be accessible via Android and iOS apps. Android users only – Pure Connect App crashing News: Pure Sounds View 69 articles
Media Streaming and Flow server (12) Setting up media player on a Mac (Mac only) Setting up media player as a media server (windows only) FlowServer Uninstalling Twonky/PURE FlowServer from an Apple Mac Which NAS boxes are compatible? View 12 articles
Airplay Products (12) Changing Contour i1 Air's advanced settings using Contour Setup Manager Manually installing Contour i1 Air firmware No audio when iPod alarm is set on Contour i1 Air "Unable to share details" message when setting up Contour i1 Air Upgrading the firmware (software) on your Contour 200i Air View 12 articles
All Other Radios (72) Display message when turning on your Move 2520 No sound when tuned to TalkRADIO and TalkSPORT2 Humberside DAB transmitter launch and frequency change – August 31st /1st September Evoke C-D6/ CD4 instructions to set Treble, Bass and Loudness Manchester re-tune and coverage boost - 25 May View 72 articles
In Car Radio (59) Apple users: If you are unable to manually update the Antenna software Software updates – Important note Highway H270SB – Do not update this product with Highway H260DBi software Pure Go App unable to connect to my Highway 400/600 when setting up Pure Go App LED status of the antenna View 59 articles
TV / Set Top Box (4) Controlling YouTube with your mobile device Can I get free view in my area / what channels can I receive? How to install the latest firmware onto your Avalon 300R Connect Instructions for finding your Avalon 300R connect firmware version View 4 articles
Sales & Billing / Purchasing Accessories (5) Pure webshop order enquiries Which ChargePAK for which product? Does my billing address have to match the address on file with my credit card? Sales or billing enquiries? Purchasing spares or accessories for your radio View 5 articles
Warranty Terms and Conditions (7) Registration of new products What is refurbished/Outlet stock Registration Warranty terms and returns procedure for 'in warranty' product - International customers only Out Of Warranty Process – International customers only View 7 articles
