Wireless Music Systems (34) Setting up Jongo using an iOS device Jongo visibility issues for customers using a BT Home Hub 5 Important note if you are setting up multiple Jongos What do the Jongo lights on the standby button represent? Installing software on the Jongo S3 and Jongo T series View 34 articles
Internet Radios and Pure Connect / The Lounge (75) A station you want to listen to is not listed on your radio or the online portal Pure Select App update Creating a web account with the online portal Some iPhone X users may be unable to launch the Pure Connect App Latest Pure Connect iOS 11 App release View 75 articles
Media Streaming and Flow server (12) Setting up media player on a Mac (Mac only) Setting up media player as a media server (windows only) FlowServer Uninstalling Twonky/PURE FlowServer from an Apple Mac Which NAS boxes are compatible? View 12 articles
Airplay Products (12) Changing Contour i1 Air's advanced settings using Contour Setup Manager Manually installing Contour i1 Air firmware No audio when iPod alarm is set on Contour i1 Air "Unable to share details" message when setting up Contour i1 Air Upgrading the firmware (software) on your Contour 200i Air View 12 articles
All Other Radios (77) Phone cases may affect Wireless Qi charging I notice while wirelessly charging my phone gets warm Important note: Optimal position for Wireless Qi charging Evoke H4/ H6 Bluetooth pair option missing Upgrading the software on your Siesta Home View 77 articles
In Car Radio (63) Highway 600 unable to view contacts using an iOS device Personal assistant Highway 400 - iOS only Highway 600 - When receiving a call I can hear the person calling, but they can’t hear me. Why? Apple users: If you are unable to manually update the Antenna software Software updates – Important note View 63 articles
TV / Set Top Box (4) Controlling YouTube with your mobile device Can I get free view in my area / what channels can I receive? How to install the latest firmware onto your Avalon 300R Connect Instructions for finding your Avalon 300R connect firmware version View 4 articles
Sales & Billing / Purchasing Accessories (5) Pure webshop order enquiries Which ChargePAK for which product? Does my billing address have to match the address on file with my credit card? Sales or billing enquiries? Purchasing spares or accessories for your radio View 5 articles
Warranty Terms and Conditions (9) Out Of Warranty Process - UK customers only ChargePAK Performance Password resets important note Registration of new products What is refurbished/Outlet stock View 9 articles
