On all Pure products you have the option of being able to return the product to its original factory settings. As well as being useful for fully re-tuning the radio, a reset effectively 're-boots' the product's operating system which removes any user settings such as presets and timer/alarm settings. A reset can often resolve any anomalies found.

 Note: You will need to re-enter your network security information after performing a factory reset. Make sure you have your network security key to hand before performing a reset or you will not be able to re-connect your radio to the internet.

Instructions for EVOKE Flow/AVANTI Flow/ Oasis Flow/ ONE Flow/ Contour: Make sure your radio is switched on. Press and hold the 'Options' button down for two or three seconds and confirm the reset when prompted.

Instructions for Sensia: Make sure your radio is switched on. Tap 'Settings', tap 'Update' and tap 'Factory Reset'. Confirm the reset when prompted.

Instructions for Siesta Flow: Make sure your radio is switched on. Press and hold the 'Options' button down for three or four seconds and confirm by pressing the 'YES' button when prompted.